Customers are the life and butter of a business. The companies of all types and sizes are known to invest in customer relationship management to nurture their business. One of the applications that has gone on to change the business at a considerable level is Zoho CRM. It is software as a service or known as SaaS that is lightweight CRM software packed with numerous customizable features. In fact, it is perfect for a serious business with things on a budget. The concept of the software is that it ends up targeting small and medium sized businesses for storing customer data, improving customer engagement, and leading to a higher conversion rate.
The CRM turns out to be a fuel network that deals with a diverse range of business from all over the globe. It is used among the best and rated highly sales CRM software among the customers. Even it helps to grow your revenue by increasing sales and engaging with your customers in a better way. There are some benefits of Zoho CRM data connector in the following ways
Simple and easy to use
When you compare it to other CRM solutions or platforms the CRM is rated to be customer friendly. You do not require a degree in IT to use it, as you will be able to use it easily, customize it and monitor it. The CRM module is divided into modules such as contracts, leads and an accurate form of data management which is available in the form of a shared database. It provides real time access for monitoring the sales cycle, creating history, deal size. Competitor profile. It is going to deal with much more in order to target the right set of customers during the business process. In short it turns out to be an intelligent CRM for the needs of your business.
A pain free migration process from CRMS and spreadsheets
Are you planning to change the data management style, or planning to adapt to a new CRM? The software has gone on to cover these facets in detail. CRM would be of help in migrating the data in an accurate manner by following a given set of procedures. The moment you have the data in the required format, the software would enable you to import files to the modules with the CRM and vice versa. If a case arises that there are no relevant fields to map the software enables them to develop. The process of migration would be a piece of cake with the checklist of the software, CRM software knowledgeable with your own dedicated data migration wizard. It goes on to reduce manual work and make things easy.
An integration with third party applications
The software is known to produce, as it is easy to use and it is off the product shelf which is open to business or industry for customization with specific needs. With the options available on the software marketplace, you can choose from third-party plug-in extensions and plug-ins to be added to a CRM. It is based on the needs of the business or intended functions. They tend to be available at cost with zero coding during the integration process. The key is to improve flexibility and integrate in a seamless way.
Communication in an omni- channel
Irrespective of the fact where you are, it is possible to connect to this customer through this software. You may access the CRM across all platforms, channels, live chat, social media, web forums and a lot of other things. One may receive real time notifications where any of the customers would respond and react with you. This is one of the better ways to ensure communication with your customers. The sales team is empowered by the use of each channel that goes on to determine the best form of communication with the customers in the target market. You can convert any online transaction into a sale.
Automating tasks to save costs and time
It has been found out that 40% of the employees are known to spend on admin tasks that tend to be repetitive. Automating tasks would reduce the time taken to carry on regular tasks. The moment you save time, the employees end up focusing to streamline the lead nurturing process and enhance the conversion rate. Using this software enables you to trigger instant actions along with automation of tasks within your work flow that saves time and costs. The message is loud and clear where you need to ditch the repetitive tasks and opt for ones that will be productive.
Insights, reports and analytics
The software is expected to provide an in-depth analysis so as to make the business faster and lead to effective decisions. You need to monitor the sales cycle, customize the dash boards. Develop KPIs and funnels based on business goals. You can rely on actionable intelligence and data driven decisions to enhance the conversion rates of the business. When you have powerful charts, it is possible to compare and contrast records that is going to give an idea where the business is heading over. With the help of powerful charts, you can do a comparison and telling alluring based on the reports. It is a picture of your business.
Zoho AI, is termed as Zia. It helps to manage your CRM in an intelligent and an automated way. This can go on to summarize the information that you want, that gives an outcome of the sales activities. You can get in touch with the platform and obtain vital insights subject to the same.
The benefits of a Zoho CRM, and it has to be stated that it is one of the best CRMs out there. This is affordable by small or medium sized businesses. It is operational by a pay as you go model and there is no commitment and contract. The payment can be made on a monthly or yearly and quarterly basis.